Privacy Policy

Effective Date: 26th September 2025
Last Updated: 26th September 2025

1. About This Policy

Consolidate Pty Ltd ("Consolidate", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and express interest in our concrete ordering platform for major infrastructure construction projects.

2. Information We Collect

2.1 Contact Information

Through our website contact form, we collect:

Name: Your full name
Email Address: Your business or personal email
Position/Job Title: Your role within your organisation
Company Name: The organisation you represent

2.2 Technical Information

We automatically collect:

IP addresses and general location data
Browser type and version
Device information
Pages visited and time spent on our website
Referral sources (how you found our website)

2.3 Cookies and Tracking

Our website uses cookies and similar technologies for:

Website functionality and performance
Analytics to understand visitor behaviour
Remembering your preferences

3. How We Use Your Information

We use your information to:

3.1 Communication and Marketing

Respond to Enquiries: Contact you about our services
Product Updates: Share information about Consolidate's platform development
Industry Insights: Provide relevant construction industry updates (with your consent)
Event Invitations: Notify you of relevant industry events or demonstrations

3.2 Business Development

Service Improvement: Understand market needs and improve our offering
Customer Research: Conduct research to better serve the construction industry
Partnership Opportunities: Identify potential collaboration opportunities

3.3 Legal and Administrative

Compliance: Meet legal and regulatory requirements
Record Keeping: Maintain business records as required by law

4. Legal Basis for Processing

We process your information based on:

Consent: When you voluntarily provide information through our contact form
Legitimate Interests: For business development and improving our services
Legal Obligations: To comply with applicable laws and regulations

5. Information Sharing

5.1 We Do Not Sell Your Information

We do not sell, trade, or rent your personal information to third parties.

5.2 Limited Sharing

We may share your information with:
Service Providers:

Wix.com: Our website hosting platform
Email Service Providers: For communication and marketing (with consent)
Analytics Providers: To understand website performance

Legal Requirements:

When required by law, court order, or legal process
To protect our rights or prevent fraud

6. Data Security

We protect your information through:

Secure Hosting: Enterprise-grade security through Wix.com platform
Encryption: Secure transmission of data
Access Controls: Limited access to authorised personnel only
Regular Reviews: Ongoing security assessments

7. Wix Platform

Our website is hosted on Wix.com, which provides:

Secure hosting infrastructure
Data protection measures
Global content delivery network

Wix may collect and process certain information in accordance with their Privacy Policy: https://www.wix.com/about/privacy

8. Data Retention

We retain your information for:

Contact Enquiries: 7 years or until you request deletion
Marketing Communications: Until you unsubscribe or withdraw consent
Website Analytics: Aggregated data retained for business analysis

9. Your Rights

Under Australian privacy law, you can:

Access: Request copies of your personal information
Correction: Update or correct your information
Deletion: Request removal of your information
Opt-Out: Unsubscribe from marketing communications
Portability: Obtain your data in a structured format
Complaint: Lodge complaints with us or the Office of the Australian Information Commissioner (OAIC)

10. Marketing Communications

10.1 Consent

We will only send marketing communications if you:

Provide explicit consent through our contact form
Have an existing business relationship with us

10.2 Unsubscribe

You can unsubscribe from marketing communications:

Click "unsubscribe" links in our emails
Contact us directly at thisy.sf@consolidate.com.au
Update your preferences when we launch our full platform

11. International Data Transfers

Your information may be stored and processed in countries where our service providers operate, including through Wix's global infrastructure. We ensure appropriate safeguards are in place for international transfers.

12. Future Platform Development

As we develop our full concrete ordering platform, we may:

Update this policy to reflect new features and data practices
Seek additional consent for expanded services
Provide early access to interested parties who have contacted us

We will notify you of significant changes to our privacy practices.

13. Children's Privacy

Our services are designed for business professionals and are not intended for individuals under 18 years of age.

14. Changes to This Policy

We may update this Privacy Policy and will notify you of significant changes through:

Email notifications to those who have contacted us
Updates posted on our website
Updated effective dates on this policy

15. Contact Us

For privacy-related questions or to exercise your rights:
Consolidate Pty Ltd
Email: thisy.sf@consolidate.com.au

To Make a Complaint:

Contact us directly using the details above and we will respond as soon as possible.
If unsatisfied, contact the OAIC at www.oaic.gov.au

16. Definitions

Personal Information: Information that identifies you or could reasonably identify you
Marketing Communications: Emails, newsletters, and updates about our services
Platform: Our planned concrete ordering system for major infrastructure projects.

This Privacy Policy is governed by Australian law and complies with the Privacy Act 1988 (Cth) and Australian Privacy Principles.